An Assistant Health Club Manager with Hilton Hotels and Resorts is responsible for assisting the Health Club Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual revenue targets.
What will it be like to work for this Hilton Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it's with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.
What will I be doing?
As an Assistant Health Club Manager, you are responsible for assisting the Health Club Manager with operations, team management, and training to deliver an excellent Guest and Member experience. An Assistant Health Club Manager would also be required to help achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
Assist Health Club Manager with managing operations
Assist Health Club Manager with managing team members to ensure high motivation, provision of high quality service and ongoing development
Assist Health Club Manager with the recruiting, managing, training and development of the team
Assist Health Club Manger in meeting revenue targets and overall department annual budget
Manage customer feedback effectively to ensure continuous service and programme improvement
Respond to audits to ensure continual improvement is achieved
Liaise with other hotel departments
Ensure customers and guests receive friendly and consistent personalised service from all team members
Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
Ensure health and safety regulations are complied with and club rules are observed by members, clients and guests
What are we looking for?
An Assistant Health Club Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Excellent knowledge of Greek and English language
- Previous experience in similar position in leisure / health club sector
- Experience in marketing and sales field
- Excellent communication and interpersonal skills
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Passion for Customer Service and ability to close a sale
- Relevant fitness and spa qualifications
- Ability to meet financial targets
Are there any Special Conditions Related to this Position?
Yes. This position requires a Criminal Records Bureau Check. Hilton Worldwide will conduct this check during the employment process.
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Hilton Hotels & Resorts at www.hiltonworldwide.com the global leader of hospitality.
More than 500 locations and nearly 200,000 rooms across six continents
Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest ooms
Flagship brand of Hilton Worldwide with properties in more than 77 countries
More than 70 world-class resorts and more nearly 200 full-service spas
Harris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011
Number one global brand awareness in the hospitality industry